FAQ's

How long does it take?

We and our Printers work as fast as we can, but sometimes we are very busy. We strive to complete every order within a maximum of 18 days. But experience shows that we take on average only half that time. 
If you have an emergency drop us an email and we can see what we can do.

What currency are Love-Puzzle prices?

All prices on our store are denominated in USD.

How is the Puzzle sent?

Your Custom Puzzle will be sent to you immediately after we printed your Picture on to your Puzzle. Shipping is done through the usual carriers, such as UPS, USPS, DHL and more.

What if I am not happy with my Puzzle?

Our basic product the actual puzzle the picture gets printed on are very high quality. We always make sure, that our machines and printers always work cleanly. Nevertheless, it can sometimes come to a misprint, but usually we notice this already in production and we create directly a new puzzle for you. However, if we do not notice this and the quality of your puzzle is poor, please send us an email to support@love-puzzle.com.
We also ask you to upload a picture with high quality, because a good picture is the most important condition for a good result.

What picture should I upload?

Whatever you like! You can upload any picture you'd like. If its a collage of many pictures or just a single one. You are free to upload any picture you'd like unless it's criminal.
But please make sure to upload a picture of (if possible) high quality. Because the outcome is mosty determined by the quality of the Photo.

Can I do whatever I want with my Puzzle?

Yes completely, unlike some other providers we have no restrictions on your portrait, after purchase and delivery of your Puzzle you own all rights to it.
You can do what you want with it. Whether as profile picture, or framed puzzle on the wall or just for fun.

Why is it so expensive?

We provide the best quality puzzles and put a lot of time and effort into each of the Puzzles. We believe that this outstanding work should also be rewarded accordingly.